Delete Your Uniqbus Account

This page explains how to request deletion of your Uniqbus account and the data linked to it. You can do this from inside the app, or from this page if you can no longer open the app.

Option 1: From the app

1. Open the Uniqbus app and log in.
2. Go to Profile.
3. Tap "Delete account".
4. Confirm the request.

Option 2: If you cannot open the app

1. Send an email to support@uniqbus.in from your registered email address, or include your registered phone number in the message.
2. Use the subject line: "Account Deletion Request - Uniqbus".
3. In the email, include your registered phone number and your full name.
4. We will contact you to verify your identity before deleting anything.
5. Once verified, we will delete your account and confirm by email or SMS.

• Name
• Phone number
• Email address (if provided)
• Saved passenger details
• Profile information and preferences
• Notification tokens and device identifiers
• Login sessions and authentication data

Some records must be kept to meet legal, tax, accounting, and fraud-prevention requirements. These records are not used for any other purpose.

• Booking and ticket records
• Payment and transaction records (payment card or UPI details are handled by our payment provider, Razorpay)
• Records needed to resolve disputes or refunds

Retention period: 7 years. After this period, retained records are deleted or anonymised.

We process verified deletion requests within 30 days.

• Email: support@uniqbus.in
• Phone: +91 9059012594
• Organization: UNIQBUS

See also our Privacy Policy.